I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D ...michal slusarski
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Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
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Arrived earlier than expected but better than late. In good condition and colour. Very pleased. ...Mrs V Harris
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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Delevery took a very long time ...Barry CampbellTaylor
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you. ...Sue Mitchell
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good value for money service ...Michael Jones
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