|After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Great service. The item wasnt in stock once the order had been processed, in fact its a discontinued product, however Christine managed to locate one in Ireland and, upon payment of a courier fee, this was delivered the next day.
|Good quick delivery
Email enquiries responded to quite quickly too!
|Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
|The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.
|thanks very much. As usual very helpful and excellent service
|Delivery date changed a few times at short notice, but always kept informed.
|Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery
|Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
...David West - Elco Building Services