|Quick efficient service and great, friendly communications, well done!
|Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
|Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.
|Thanks for a great service, yet again!
|Prompt, efficient and cost efficient service and products
...G D Hudson
|Good communication and dispatched as advised
|Very good service. Order was delivered on time and the price was competitive.
...David John Burdon
|Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.