|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
|Best prices and superquick delivery with regular e-mail status updates.
|Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
|Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
|Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
|A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save Â£20
...V M Building Services Ltd
|Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
|Everything really good thank you, very good service and help.
|Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good.