|Very good service
Easy to follow site, good communication re order status
...neil l stewart
|Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again.
|EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|Very good service, arrived on time and in good condition.
|Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|All worked-out very well, well done, thank you,
|Very good communication. Delivery worked a treat. Excellent service.
|Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer