The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!
...Chloe Whiskin
|
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
|
Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
|
Good price and excellent service
...Dougie Skinner
|
Excellent product, 100% happy THANK YOU
...paul john jacob
|
no problems. excellent service.
...r pattinson
|
Great service from mytub, great prices and the best courier service I have ever had. Cant thank mytub enough, they have been brilliant : I will be keeping mytub in my favourites.
...Chris Whittingham
|
Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
...Vincent Manahan
|
Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
|
Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks
...Richard Bowman
|
£
£54.52 
