|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Mr P J Webb
|I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
|Good price and service - Many thanks
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
|Replacement part delivered in a few days fitted no problems
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
|Excellent Service and Delivery.
...ASQUITH BUTLER LTD
|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale.