Order arrive on time,will definatley use My Tub again.
|Excellent and efficient service. Thank you!
...Mrs C M parnham
|All round a very good service. Would definitely use them again .
Regards Stephen Hindley
|Great service my tub, thank you!
|Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition.
|cant fault service,remarkably good
|Out of stock on one item but called to keep me updated about the delay
|Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.