|Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
|Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE
|Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
|Great service, competitive pricing. Would definitely recommend MyTub to others.
|The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
|Product as described. Delivery on time. Thank you.
...Mr Daniel Scherer
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
|Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
|Goods received in good order but not in the 2 days originally promised. 5 out of 10
...Dacefield Services Ltd