Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
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The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
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Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
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Very pleased with the service.
The item was delivered on the date advised. ...Mr R J Vine
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Excellent service from ordering to delivery. Well done ...Terence Gill
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fantastic delivery and service
thank you very much
...nicola chalmers
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Hi There,
An extremely good service.
Exactly what I requested and a prompt delivery.
Thank you very much.
Regards,
Paul Edwards. ...Delta Property Services
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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What can I say, great price, great service, great communication. From order through to delivery I was kept informed of what was happening, goods arrived when I was told they would. ...Duncan Kury
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