Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers
...Holly
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
...ROB Whitehouse
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excellent service
...John Lamb - Llewellyns
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
...A.BRYANT
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
...K.L.Simpson
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thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
...Colin Parker
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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First Class service and very helpful all delivered on time as promised
...EIC LTD
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints
...Geoff Cox
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£
£54.52 
