Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...Jeremy Cobbold
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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Thank you very much for quick response and fast delivery.
Your customer service is excellent. Christine was really helpful and I apppreciate very much for her updating order progress on time. ...Machiko Watanabe
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The goods ordered arrived well within the estimated delivery time and the service was very professional. It was also reassuring to be able to speak to someone who actually understood what I was ordering.
Overall I was very satisfied with the service from Mytub and would not hesitate to recommend this company.
...Graham Ward
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Parts delivered promptly. Exactly what I ordered. very happy with the service. ...Michael Leonard
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham ...peter kendall - woodland interiors ltd
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation. ...tony akers
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