Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
...C. EVANS
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.
...Ms S E Ellis
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...Laurance Knight
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric
...e.r.ringwood
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Great Service. Particularly liked being kept in touch regarding delivery date
...Paul Hicking
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Excellent service with very helpful staff
...Melvin Hubbard
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Very happy with the service thank you.
...Fred Stokes
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth
...Alan George Dungworth
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£
£54.52 
