the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK
...KK
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delivery made as requested and on time.
...Pauline Robinson
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Received our order promptly and as described. Delivery was made on the date promised.
...Brian Hoar
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub
...Sahid Nan
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Excellent service and very good communication.
...Jette Bramby-Gunary
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Thanks - very fast service with friendly and helpful staff
...Andy Phipps
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Great service my tub, thank you!
...Gillian Wass
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Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you.
...Carla Swinand
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
...Matt Quinn
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£
£54.52 
