I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
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Delivered bang on time! ...Tim Francis
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I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
Thank you
Jon Tuplin ...Jon Tuplin
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Fast and prompt service.....many thnks ...Yaaseen Tinkouree
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Order received as promised, everything in order and in perfect condition. Price very competitive, would not hesitate to use your service again or recommend to others. Thank you.
...Heather Gardham
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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Christine, thank you for your great communication and going that extra mile in sourcing the specialist tube for our pneumatic system at our hospital in Basingstoke . A great company would highly recommend .
...andrew - hospital
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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