|Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Please do not send anymore emails
|Good communications and excellent service again.
|Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.
|Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
|Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
|Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!
|great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised