Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden ...Elizabeth Burden
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again. ...wayne
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Very good service ...Bowman
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The service was brilliant and the staff so helpful. ...Wendy scott
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Brilliant service, very happy ...NEIL VICARY - BRYEN LANGLEY LTD
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service. ...Chris Herbert - Mr
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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