Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing.
...Graham Smith
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!
...DAVID BOWERMAN
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.
...Darryl Clifford
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excellant service part fitted and woking
...trevor brown
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete
...Peter Clark
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Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
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Excellent and helpful staff,thankyou
...JohnPeterson
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Great suppliers, keep you informed of progress, use them all the time.
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£54.52 
