|Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall
...Mr Lawrence Kendall
|Excellent service - as always. Cheers!
|Very quick delivery.
I like the fact I was able to track the consignment on the courier site.
|The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite.
...GASFLOW PLUMBING AND HEATING
|Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
|Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
|I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
|Good service and prices. Ordered heated mirrors and a shower screen. Delivery slightly delayed, initially notified of this. Then had to email to find out if order had arrived at depot. It had, but depot glasgow did not have a van going out to Stirling. To get the goods to me depot sent some one out in their own car to ensure I had the goods in time for my bathrooms refit. Goods arrived in perfect condition. Was very pleased.