|Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
|YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE.
|Very fast delivery, good company to do business with, thank you
...Adams Joinery Ltd
|Ordered and delivered the next day. Very pleased.
|Hi, Good, fast and efficient service. D. H.
|Thanks for very prompt service, would certainly buy from you again.
...Ms lynn waring
|Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
...GARY F MASSON
|Good web site, easy to navigate. Good products and Good prices, cheapest for the product I purchased!
|Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno