Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Excellent comms and generally a first class purchase. Thankyou
...Roger Auty
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you.
...Julia Horne
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Very good service excellent delivery
...Alan Fraser Eli lilly
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!
...Laurance Knight
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Super efficient from start to finish, arrived before expected date, top service
...Steven Dorans - Total Property Care
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£
£54.52 
