|My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them.
|Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
|goods arrived on time. Good service
|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|No problems. Quick and efficient service.
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.
...Mr John Fullerton
|Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford.
...William Peter Radford
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
|Item received promptly thank you.