|Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
|Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on !
|Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you
|Found the service from mytub first class,
Thanks very much, will certainly use again :
...Adrian Robinson - A
|Excellent service and received my parts in record time. Thanks.
...Robert Shaw Bruce
|More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
Very easy to use the web site, item ordered was exactly as described and order process was very easy.
Item was delivered on time and driver was very helpful and polite.
Will deff use MyTub again and am delighted to have discovered you!
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable.
|The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.