Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
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Item arrived on time and in exoected condition
will use you again
thanks ...david chesworth
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Many thanks for an excellent service and very efficient customer relations. ...David Calder
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Brilliant ...Peter Woods London Limited
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Great service as ever! ...Ondemand Plumbing
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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Great suppliers, keep you informed of progress, use them all the time. ...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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