|Good service no problems...thank you.
|I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
|Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
|Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
|The products I needed were very competitively priced and I was happy with the service throughout.
Service: Excellent, I was kept informed of delivery dates, and item arrived early on the day specified.
Product: This was a replacement part for a bolier timer. The picture on your site was the same as the original, but the one sent to me was different. I assumed it was a more recent part, and as it was the same size and had same connections, I have fitted and it works fine. So not an issue at all but might be worth mentioning this on the site, and changing the picture.
Desktop website was easy to use.
|Excellent service and delivered with no damage and on time - definitely use mytub again!
|small problem over the product description but was sorted out quickly
...mark whittam - climate control support limited