|Quality products at unbeatable prices, great people to deal with and free delivery to Inverness!
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Fast, efficient service, and good communication. Communication is important. Thank you.
|Every think is ok thanks
|Excellent service thank you
|GREAT TO DEAL WITH
|Thanks forthe delivery - received Sept. 19
|Good service thanks - kept me advised well on status of order. Goods packaged well.
...P H Lisle
|Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
...Scott Combustion Ltd
|Great company - fast and efficient would certainly use again.