|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
|My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
|very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again.
...Paul Rogers - Mr
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Excellent communication will re order
...Marcus Sutton - K.Sutton
|Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
|Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
...Peter J Sclater
|I received the item rather late, but it arrived in good condition intact.
|Very Pleased with product and service, and very good communication.
...Mr T Stubbings