Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process. ...C CUTLER
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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Great, prompt service. ...Tracie Lewis
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Right product at a good price and very quick delivery ...John Newborn
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
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Keen price. Excellent service ...CM Dawson
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Good service and goods as described. ...Chris Beckett
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I could ask for no more !
Thank you ...MIKE DEVAS
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