Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub ...Ian Bramhall
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...Ronald Shore-Marston
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received with thanks ...steve lindley
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!! ...nicholas burns
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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Great product, great communications, fast delivery, many thanks! ...Lucy Perretta
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you. ...Mr I Wilkinson
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Excellent service thank you ...John Underhill
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Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks. ...ron carrick
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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...Chris Pope
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