Very pleased with the service received. Thank you ...Alison Hughes
|
Received as ordered with thanks.
Regards
Peter. ...Peter French
|
Item arrived on time and in exoected condition
will use you again
thanks ...david chesworth
|
Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
|
No problems with purchase would use again and would certainly recommend ...james mclean
|
Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward! ...Noel Wilson
|
I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
|
Excellent service, nothing else to say about it. ...Neil Turner
|
Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
|