Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
Regards
Steve Broad ...Steven Broad
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Excellent service with good communication throughout. ...Stephen Webster
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I have no complaints at all. I was supplied with a part that was proving difficult too source yet I found it easily here. Would not hesitate to use the site again or reccomend it to others. ...John
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Good website. Good prices. Excellent service. Thank you. ...John Lawton
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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Satisfactory item and service delivery ,will use again. ...ROGER GARDNER
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early! ...Alan Marriott
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either. ...James Bastow
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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