|Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.
|Every think is ok thanks
|Thank you - a very efficient service and excellent telephone support staff.
|Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
|Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
|Slower delivery than competitOrd but more attractive price
|Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad.
...Mr Mark Shaw
|A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again!
|Could not fault excellrnt service
|No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date.
...Grant S Campbell