I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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Excellent service - very quick delivery, & parts just right. Thanks very much!
...Simon Whiting
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day
...ken jackson
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Excellent service.
Many thanks.
...Mr P J Webb
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Very good service, prompt delivery.
...Caverhill Cottages
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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
...Terry Hobbs
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled
...Khaled
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Service and delivery excellent
...Dougie Skinner
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Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual.
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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£
£249.82 
