|Wrong item delivered. My Tub were on the case straight away and now have the correct item.
|Service was good and I was kept informed of delivery updates.
...Mr. David Duke -
|late ,late, late.
|many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives
|Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
|Order has been received. Everything fine. Thank you. Colin Hadley.
|Service and delivery excellent
|Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Right product at a good price and very quick delivery