This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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Excellent service - arrived very promptly.
...Carole Richardson - Chichester College
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.
...Mr Graham Thompson
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As described, good price, quick delivery, thank you
...BH
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v.good,service
would use again
...sarah gill
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.
...Margaret Collins
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Great service - right product turned up when promised despite the snowy conditions. Thank you.
...Jenny Beard
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good comunication and reqular updates. reasonably quick delivery.
...Arthur McKay limited
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.
...Vimal Patel
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£
£228.68 
