Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.
...Paul Darnes
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!
...Didar Bhamrah
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub
...Anne Drysdale
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.
...Don Edwards
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again.
...Paul OBoyle - Q3
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
...Andrew Ciepalowicz
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation.
...ian moore Northcourt Centre
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Order received on time. Great customer service. Thanks again!
...Stephen Hanmer
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£
£260.10 
