The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Good service
...Michael Crowther
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
...M Browne
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
...Robert McNamara
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The goods were received on the day they were expected and all in good order. I searched, but this was the best price I could find on the net. I would recommend based on this purchase.
...MARK ROBSON
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quality product at a great price
...david gauld
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service
...Paul John Manley
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly.
...Philip Ford
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again.
...Terry Brook - T B COURIER SERVICES
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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£
£340.37 
