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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.... ...Janet Burrows
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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much!... ...Nirmal Aujla
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Fast delivery. Very happy with item... ...JULIAN KING
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.... ...Andrew Melton
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Prompt delivery, genuine spare, many thanks... ...David Gee
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good.... ...Alastair Onesti
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Excellent service. Arrived in time and no damage to coals. Did not think I would find company to supply goods as fire no longer available.
... ...Janet Doohan
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.... ...michael dennis
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Just as expected. Thank you.
... ...Nick dobson - FDT GB Ltd
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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