Excellent, saved my life!
...Kate Kwong
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery.
...ROBERT MURZINSKI
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Very pleased with the help, service and price received with my recent order for Vailant flue parts.
...P Routley
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excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
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friendly service people
good products
...edward newell
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Kept me informed all the time of progress of order good coms
...Reg Batcheler
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Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi.
...Paul Webster - Dr Tap Plumbing
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Very good communication and an excellent service. Thanks.
...Edward Kinsella
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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£
£1427.10 
