Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though. ...David Allen - ̷ Allen
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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Right part delivered promptly. good service ...Andy Hayter
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MyTub provided a very good service for a specialist item keeping me fully informed from the initial order through to deliver, which due to the nature of the item took a few weeks. Would happily recommend this company. ...Keith Edwards
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Very good and efficient service. Thank you. ...Werner Stroud
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With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you. ...Ian Bramhall
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend. ...Alan Richmond
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