|The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
|I have found your service especially that of your technical department, helpful, knowledgeble and where you did not know the answers you went out of your way to find them - Thank you.
I have also found your delivery service and customer care very professional.
|Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
|I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
|Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
|First class service Many thanks
...Mr D Moser
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.
|Product arrived as predicted and in order. Many thanks
...Stewart J Muir
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti