Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
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Excellent service from ordering to delivery ...Alwyn Keith Good
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
Thanks again
Rick ...Richard Kite
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order. ...carol barbero
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet. ...Mr M J Doodson
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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