Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
...George Carmichael - Turner and Price Ltd
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Prompt, efficient and relaiable. ...Robert West
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Next day delivery for a part for a forty year old gas fire. Very impressive. ...I SCED
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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Than you no problems ...Dave BAMPTON
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards ...Colin Forsyth
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone. ...Walter Lamb
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