Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service. ...Ian Duriez - Murtec ICD
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Excellent service and response from a very professional and responsive team ...Thorpe Learning Environments Ltd
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part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend. ...Geraldine Smith
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone ...Peter Vanstone
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Very helpful and efficient service ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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Parts arrived on time and in good condition. Thanks. ...matthew tulley
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...John Hinks
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