Excellent service - communications very good ...Richard Pinker - Mr
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub ...Brian Lovett
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The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful. ...Andrew Taylor
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you. ...Julia Horne
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again ...Michael Leonard
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great customer service and communication. Competitive prices too. ...Charles Nicholls
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v.good,service
would use again ...sarah gill
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
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Excellent service with good communication throughout. ...Stephen Webster
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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