We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White
...Anita White
|
Great service,prompt delivery great company to deal with.
...Ian long
|
The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.
...Vic Warth
|
arrived on time
well packaged
just what was wanted
...mr andrew r dartnell
|
Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day.
...R G Cole Plumbing and Heating
|
Well what can i say, first rate customer service. I ordered the wrong item, they did everything they could to get it sorted for me. Cannot recommend this company enough. 5 stars
...Seven Dials Club
|
Excellent service! Thanks parts arrived and were collected OK
...Robert
|
Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
|
Toilet seat and cover ordered, delivered and fitted within the week!!!
...Helen Coleman
|
£
£52.12 
