|Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
|Sent the wrong part 4 days after scheduled delivery date - not so good so far!
|Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
|Excellent service, arrived as advised.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
|Excellent service, regular updates given on delivery. Email contact easy and very efficient.
|Many Thanks, Arrived safley.
|MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
|My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected