|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
|Always quick, always helpful and pricing is good too.Definitely recommended.
...Pico Catering Projects ltd
|Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
|Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.
|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
|Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else.
I recived my shipment,everything is ok.
...Ljubomir - Tehnoservis Lakuš
|Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more