|Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|First class service but very surprised to receive the item in its normal factory box with no packaging to protect it
...John kingston - J Kingston electrical engineers
|I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service.
|Spares for Baxi boiler arrived safely in good time.
|Very good service, kept updated re: order, goods fit perfectly! Thank you.
| Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
|Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset.