Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss
...andy moss
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!
...Dave
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
...Ram Tiwary
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Thanks for a swift speedy delivery.
Ian
...Ian Wright - iwDesign3d
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Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
Thank you!
...Jo Hatley
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Good service & great pricing.
...John Lees
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Thank you my order was dealt with and received quickly,excellent service.
...ALBERT COUNSELL
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£
£52.12 
